Have just sent the following note to Sydney Buses…
I know you get lots of complaints. Previously I’ve complained about drivers who fail to stop. But today, I’d like to pass on a compliment about the driver of the 393 route, bus 4873 which just brought me home from Railway Square. He greeted everyone with a smile and a “how are you”, and as people got off he wished them well. You could “feel” the impact it had on passengers to be welcomed on a bus. So, a big thumbs up to the driver, and I hope he does well and continues to maintain his positive energy.
Hoping you might encounter this driver on your next Sydney bus trip
PS
The compliments must be few and far between. Even though I didn’t ask for a reply, I received the following…
Dear James,
Thank you for offering a compliment. Your email has been forwarded to State Transit Authority.
Your case reference number is: 6253179
Thank you for providing feedback to Transport for NSW.
Regards,
Vicki